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  2. Office of Information and Technology

Office of Information and Technology

  • VA Improves the Veteran Experience with Contact Centers 

    VA Improves the Veteran Experience with Contact Centers 

    VA's contact centers have moved to the cloud to boost resilience of critical Veteran-facing platforms, cut costs, and drive exceptional service to Veterans.

  • Opening protected emails from the Department of Veterans Affairs

    Opening protected emails from the Department of Veterans Affairs

    Protected emails from VA safeguard sensitive information and are easy to open by authorized recipients.

  • Protecting Veterans from Romance Scams

    Protecting Veterans from Romance Scams

    Online dating can be dangerous for Veterans, especially as romance scams become more prevalent.

  • Is convenience worth your privacy?

    Is convenience worth your privacy?

    VA Privacy Service and Office of Information Security want to share with Veterans the importance of understanding privacy and security versus convenience and how to best protect their personal information.

  • Your online presence: Shhh! It’s not their business

    Your online presence: Shhh! It’s not their business

    In recognition of "Data Privacy Week and Identity Theft Awareness Week," which takes place Jan. 27-31, 2025, VA wants to remind you about the importance of protecting your personal information and data with tips from VA cybersecurity and privacy experts and the Federal Trade Commission (FTC).

  • Online safety measures for the Veteran community

    Online safety measures for the Veteran community

    Hear from VA Deputy Chief Information Security Officers as they give insights on what the Veteran community should know about online safety—including tips to keep your family and loved ones safe online.

  • Navigating holiday shopping risks when shopping online

    Navigating holiday shopping risks when shopping online

    Social Media shops are available on every major platform. Knowing the privacy risks of online shopping can help you stay safe this holiday season.

  • How the Grinch can steal your data

    How the Grinch can steal your data

    As you get ready for the holidays, keep online safety in mind to avoid any unwanted surprises.

  • Veterans and caregiver give cyber safety advice

    Veterans and caregiver give cyber safety advice

    Hear from Veterans and a caregiver who are part of the VA workforce and who face the same online safety challenges you do every day, and how they maneuver through to keep themselves and their families safe.

  • Is it time for a career refresh?

    Is it time for a career refresh?

    Looking for a new career? Learn the fundamentals of how to begin a career in cybersecurity and privacy.

  • Don’t be haunted by the hacks

    Don’t be haunted by the hacks

    There are always spooky online scammers ready to play tricks on you—not just in October. Read on to learn how to protect yourself from online phantoms.

  • Lesson learned worth heeding: Use Multi-Factor Authentication

    Lesson learned worth heeding: Use Multi-Factor Authentication

    Lack of multi-factor authentication is one cause of recent industry data breaches.

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  • Call 988 and press 1
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Get more resources at VeteransCrisisLine.net.

Last updated May 12, 2025

United States Department of Veterans Affairs

U.S. Department of Veterans Affairs
810 Vermont Ave., NW
Washington, DC 20420
1-800-698-2411

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